Information & Useful Links

Emergency: In an emergency or if you are seriously ill or injured dial 999 for the emergency services.

You can also contact your GP surgery or call 111 (select option 2 for mental health services) or go to A&E dept of local hospital.


Other services


Hertfordshire Single Point of Access (SPA) - Mental Health Helpline team is available at any hour of the day or night, 365 days a year. The team can provide support for Herts residents who are experiencing a mental health crisis, need some mental health support or just want to talk on Freephone 0800 6444 101


Samaritans: Tel: 116 123 Free to call - Any time – any age – about anything


Childline: Tel: 0800 11 11 Free to call (under 19’s) Any time - help with anything


Text Services (in crisis/urgent need):


SHOUT - Text Service – 24/7 text service, Text “SHOUT” to 85258 free on all major mobile networks, for anyone in crisis anytime, anywhere.


YOUNG MINDS – in urgent need text “YM” to 85258 www.youngminds.org.uk – 24 hours a day


Alternative sources of help and support include:


NHS approved mental health apps: https://www.nhs.uk/apps-library/category/mental-he...


Anti-bulling


Depression


Mental Health - General


Self Harm


Local Services

For Under 18s

  • School Counsellors (many schools have a school counsellor) – ask at your school reception
  • Single point of Access (you, a friend or a relative experiencing mental health problems): Tel 0300 777 0707 (8am-7pm) or 01438 843322 (5pm-8am)
  • CAMHS (Child and Adolescent Mental Health Services): Tel 01923-633597 www.hpft.nhs.uk
  • Herts Young Homeless (Advice for 16-24 year olds who are homeless or threatened with homelessness):
    Tel 0844 833 0933 www.hyh.org.uk
  • A-Dash (Adolescence Drug & Alcohol Services in Hertfordshire): Tel 01923 427288 www.hpft.nhs.uk
  • Carers in Hertfordshire (support for young carers): Tel 01992 586969 www.carersinherts.org.uk

For Over 18s

  • Single point of Access – (you, a friend or a relative experiencing mental health problems) 0300 777 0707 (8am-7pm) or 01438 843322 (5pm-8am)
  • Spectrum (help with drug/alcohol issues): Tel 01727-730928 www. cri.org.uk/stalbans_recovery
  • The Living Room (any addiction): Tel 01727-854479 www.thelivingroom.me.uk
  • Edinburgh House (Community Mental Health): Tel 01727-830031 http://www.hpft.nhs.uk
  • Herts Young Homeless (Advice for 16-24 year olds who are homeless or threatened with homelessness:
    Tel 0844 833 0933 www.hyh.org.uk
  • Open Door (homeless shelter for over 18s): Tel 01727-859113 www.hpcha.org.uk/open-door
  • Carers in Hertfordshire (support for young carers): Tel 01992 586969 www.carersinherts.org.uk


National Services